BANTER SECURES MORE THAN $15M IN FUNDING FROM MAYFIELD FUND AND LUCENT VENTURE PARTNERSSan Francisco, California - March 27, 2000Banter, a provider of groundbreaking solutions in the customer relationships market, announced today that it is entering its next stage of evolution with the backing of Mayfield Fund, Lucent Venture Partners LLC., and other investors. The completion of this additional round of funding for Banter, totaling $15 million, enables the company to proceed in rapidly building out the sales, marketing, and business development efforts required to deliver its intelligent textual communications technology to eCRM customers. Banter's e-communications technology delivers peerless adaptability, scalability, business process integration, accuracy, security, and management facilities. These strengths allow customers to grow and evolve more easily at Internet speed and to build competitive advantage through superior customer service. Banter's solutions are powered by a revolutionary relationship modeling engine that truly understands natural language, customer intent, and context. Since it learns by example, minimal programming is required. The applications support a full range of customer interactions, including e-mail, web forms, chat, self-help, knowledge bases, and other types of text-based communication. "Banter has a brilliant technical team and its initial product is better than anything out there," said David Ladd, general partner at Mayfield. "Customer relationships are key to the services world, and this market is huge and growing very rapidly. That's why we invested." "Lucent Venture Partners funding will assist Banter in adding world-class talent to its business team," said Arie Litman, partner at Lucent Venture Partners LLC. "The expanded team will help Banter to extend the reach of its solutions to new customers who want to integrate customer service easily into their business". For more information about Banter and its products, visit http://www.banter.com or contact: Katherine Pitarys |
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